-
by admin
Quality and high standards forms a great part of our company ethos. We want to build long-term relationships with our clients so we aim to make your experience with us stress free, pleasant and a memorable one.
If you are not happy with your order or service for what ever reason, please do call us on 07727403757 or email us info@cakesbyeffe.com within 24 hours of receiving your cake. Each compliant is carefully considered on a case by case basis. Our aim is to resolve all compliant in a fair manner. Complaints raised after 72 hours of receiving your order may not be considered.
Please be aware, some images in our online catalog may look slightly different as our cakes are all handmade. As such, slight differences in the look of the cake to the images on the website will not alone constitute a reason for a discount.